EXPERT RESPONSE
If this problem only occurs for one user, then we must first determine if the problem is with his particular user account, desktop profile or workstation. First, have the user try Microsoft Outlook on a different workstation that already works successfully for a different user. Does the problem still occur? If so, then go back to the original workstation and try creating a new Microsoft Outlook and/or desktop profile. Does the problem still occur? If it does, then look into the following Microsoft Knowledge Base articles:
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:
Expert Advice: Eliminate password prompt when opening Outlook
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Reference Center: Microsoft Outlook tips and resources
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