EXPERT RESPONSE
Log on as the user and locate the folder within her Microsoft Outlook mailbox. Right-click it, drag it to the location within public folders where it belongs, and select the "move" option. That should put it back where it belongs.
If you find that the user is denied access from doing this, then you can first put the folder into a .PST file and then move it back to Exchange public folders when logged on with an administrative account.
To prevent the user from doing this again, log on as a user with administrative rights on the public folder, right-click it within Microsoft Outlook and select the "Permissions" tab. Add the particular user and grant her the desired rights.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:
Tip: Assigning Exchange public folder permissions to custom groups
Tutorial: Exchange Server public folder permissions
Reference Center: Exchange Server contacts and calendars
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